Checking or Filing Complaints
To check the complaint history of a program, visit the NYS Office of Children and Family Services website at www.ocfs.ny.gov/main or call the Spring Valley Regional Licensing Office at (845) 708-2400 or the Sullivan County Child Care Council at (845) 292-7166.
To File A New Complaint
The health and safety of the children enrolled in care with providers in Sullivan County is a primary concern of our agency. Should you have a complaint concerning a provider, please call the Child Care Complaint Line at (800) 732-5207 or the Sullivan County Child Care, Inc at (845) 292-7166.
Our agency also strives to provide the best service to our clients as possible. Should you have a complaint concerning our agency’s service to you, please call (845) 292-7166 and ask to speak with the Executive Director, Donna Willi. Should you have internet access and wish to explore more information concerning a specific provider, quality indicators or a provider’s compliance with regulations, please go to www.ocfs.ny.gov.
Child Abuse Hotline Information
Call our Statewide Toll Free Telephone Number: 1-800-342-3720
TDD/TTY: 1-800-638-5163
If you believe that a child is in immediate danger, call 911 or your local police department.
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THE SULLIVAN COUNTY CHILD CARE COUNCIL, INC. DISCLAIMS AND IS NOT LIABLE FOR ANY INACCURACIES OR PROBLEMS THAT MAY BE CAUSED BY THE USE OF THE GOOGLE™ TRANSLATE FEATURE ON OUR WEBSITE.